Continuing Education Credit
Each of the convention seminars and the general session presentation provides two hours of continuing education for a total of 16 CE credits available per person. Developed with input and guidance from the International Institute for Hearing Instruments Studies Committee (IIHIS), focus was placed on providing a well-rounded educational experience for attendees with inclusion of the following categories: auditory rehabilitation, counseling, hearing instrument technology, marketing, practice management, and verification.
Thursday, September 30, 2010
8:00a – 10:00a Concurrent Seminars
Seminar #1 – Intermediate Level
Using Probe Microphone Measures and Hearing Instrument Test Box Systems
Focuses on blending the art and science of Probe Microphone Measures and Hearing Instrument Text Box analysis for digital hearing aid fitting and assessment. These powerful clinical tools enhance the fitting process and allow for precise conclusions about hearing aid function, providing effective after-fitting care for patients.
Wendy Switalski, AuD
President of Alliance Hearing Care & Consultant for Otometrics
Thank you to Otometrics for sponsoring this speaker. Please note this seminar is not commercial in content.
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Seminar #1 - Using Probe Microphone Measures |
Seminar #2 – Intermediate Level
A Practical Guide to Motivational Interviewing
Explores the four principles of motivational interviewing—resist, understand, listen, and empower—and how to guide patients toward behavioral changes in order to understand and accept the help they need. Demonstrates expected outcomes of various communication styles used in patient consultations.
Nikolas Klakow, AuD
Trainer, Phonak
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Seminar #2 - A Practical Guide to Motivational Interviewing |
10:15a – 12:15p Concurrent Seminars
Seminar #3 – Intermediate Level
Verification Tool Box
Highlights the utilization of the latest verification techniques to provide the best possible initial hearing instrument fitting. Identifies the tools, technologies, and strategies essential to patient satisfaction with amplification.
Penny Meeks, BA, BC-HIS
Director, MedRx
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Seminar #3 - Verification Tool Box |
Seminar#4 - Intermediate Level
Encouraging Moderately Impaired Patients to Accept Help
Targets the challenge of persuading patients with moderate hearing loss, who legitimately need hearing aids, to understand the importance of seeking help immediately. Outlines tried and true ways to approach these individuals and explains how PowerPoint presentations and sound field demonstrations can be valuable consultation tools.
Russell Jones, MBA, BC-HIS
Owner, Russell Hearing Aids
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Seminar #4 - Encouraging Moderately Impaired Patients to Accept Help - Part 1 |
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Seminar #4 - Encouraging Moderately Impaired Patients to Accept Help - Part 2 |
3:00p – 5:00p Concurrent Seminars
Seminar #5 – Basic
Bluffing 101: The Masks of Hearing Loss
Understanding the how and why of bluffing helps hearing health professionals to better serve their patients. This is an innovative exploration of how and why people bluff, how to identify the telltale signs of bluffing, and how to turn a bad habit into a successful communication strategy.
Gael Hannan
Hearing Health Advocate, Gael Hannan Consulting
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Seminar #5 - Bluffing 101 |
Seminar #6 – Intermediate
Bluetooth is Not a Disease
Bluetooth technology opens a whole new world of communication to hearing aid users. This seminar addresses the process of profiling patients who could benefit from this technology and matching patients with Bluetooth accessories. It also offers valuable troubleshooting techniques.
Susan Parodi, MA, CCCA and Paul Kreimer, MA, CCCA
Trainers, Phonak
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Seminar #6 - Bluetooth is Not a Disease |
Friday, October 1, 2010
7:45a – 9:45a Concurrent Seminars
Seminar #7 – Intermediate
Capitalizing on Patient Consultations
Designed to help the healthcare professional communicate more effectively patients, this seminar demonstrates how to discover what the patient really wants and needs, how to enhance practitioner/patient interaction, and how to motivate the patient into action by overcoming objections commonly encountered.
Wayne Jacobson, BC-HIS
President, Wayne Enterprises
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Seminar #7 - Capitalizing on Patient Consultations |
Seminar #8 – Intermediate Level
Real-World Performance of Modern Hearing Aids
Examines the latest advanced hearing aid features and their real-world effectiveness. Addresses the efficacy and effectiveness of multi-channel wide dynamic range compression, noise reduction strategies, and various implementations of automatic switching and feedback cancellation schemes. It also discussess how to translate research findings into a message patients will better understand.
Brian Taylor, AuD
Director, Untiron
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Seminar #8 - Real World Performance of Advanced Hearing Aids |
10:00a – 12:00p Concurrent Seminars
Seminar #9 – General Session
MarkeTrak VIII: How Do We Get on the Fast Track?
The annual MarkeTrak report is the most highly regarded and widely anticipated industry study of its kind. This three-part presentation highlights 25-year demography trends in the hearing health industry, consumer satisfaction with hearing aids, and the impact of the hearing health professional on consumer delight with hearing aids. Data strongly suggests that what happens in the professional’s office has profound implications on the consumer’s real-world success with hearing aids.
Sergei Kochkin, PhD, MS, MBA
Executive Director, Better Hearing Institute
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Seminar #9 - MarkeTrak VIII - Fast Track-2 |
2:15p – 4:15p Concurrent Seminars
Seminar #10 – Basic Level
Your Responsibilities Under Federal Dispensing Laws
Outlines the technical points of the U.S. FDA's Federal Register laws governing the dispensing of hearing aids. Covers sample situations that may occur in the practitioner's office and how the laws would apply. Overviews the U.S. judicial system to show how state laws and administration codes dovetail into federal laws.
James Young, BC-HIS
President, Best Value Hearing Care Centers
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Seminar #10 - Your Responsibilities Under Federal Dispensing Laws |
Seminar #11 – Intermediate Level
Looping Your Practice
Induction loop systems help reconnect your patients and complete their hearing aids and are rapidly increasing in popularity. This session is a blueprint for using looping systems to grow your practice, increasing public awareness of your practice, and decreasing returns while increasing patient satisfaction.
Wm. Scott Peyton, MA
General Manager
Wireless Hearing Solutions by inLOOP
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Seminar #11 - Looping Your Practice |
Saturday, October 2, 2010
10:15a – 12:15p Concurrent Seminars
Seminar #12 – Intermediate Level
Advantages of a Successful Aural Rehabilitation Model
Highlights the rationale, approach, and components of an audiologic rehabilitation program that adds value, improves patient satisfaction, and reduces returns. Participants will learn to identify pre-and post-fitting strategies for integration into their practices.
J.G. Goldstein, MD
and
Donna Wayner, PhD
President, Hear Again
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Seminar #12 - Advantages of a Successful Aural Rehabilitiation Model |
Seminar #13 – Advanced Level
Cognition-Friendly Amplification
Examines top-down (cognitive) and bottom-up (auditory) processing, and how cognition and audition work together in healthy and impaired systems. Discusses the importance of spatiality, extended bandwidths, adaptive directionality, and other intelligent automatics with regard to maximizing the auditory signal.
Douglas Beck, AuD
Director, Oticon
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Seminar #13 - Cognition-Friendly Amplification |
3:00p – 5:00p Concurrent Seminars
Seminar #14 – Advanced Level
Two Technologies: Verification & Validation
To compare and contrast latest technologies, this seminar first reviews how hearing aids can be verified and validated using existing clinical tools. It specifically addresses verifying for optimal fitting, evaluating actions of noise reduction and directional microphones, and trouble-shooting patient complaints. Next it explores the selection, fitting, and verification processes for hearing aids with non-linear frequency. It focuses on patients with high frequency hearing loss who are traditionally difficult to fit and demonstrates how non-linear frequency compression provides the tools for improved fitting success.
Richard Woods,
Sales Representative, Widex Hearing Aid Company
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Jana Rentz, AuD
Trainer, Phonak
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Seminar #14 - Two Technologies Verification & Validation - Phonak Part 1 |
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Seminar #14 - Two Technologies Verification & Validation - Widex Part 2 |
Seminar #15 – Basic Level
Infection Control in the Dispensing Environment
As providers of healthcare services, dispensing professionals must take appropriate measures to protect patients, co-workers, and themselves in clinical situations that may expose individuals to infectious microbes. This seminar provides hearing healthcare professionals with a rationale and practical guidelines for implementing hearing aid-specific infection protocols in the clinic.
Note: This seminar qualifies for 2 continuing education credit hours for the HIV/AIDS and other communicable illness requirement of the Florida Board of Hearing Aid Specialists.
Donna Taylor
Account Manager, Oaktree Products
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Seminar #15 - Infection Control in the Despensing Environment |
IHS is an approved education provider in the State of Florida by Florida Board of Hearing Aid Specialists. Continuing education credits are available.
IHS provider # 50-12057
Convention Course # 10-1093641
Earn IHS credit using course approval code CEN-197-10
