The IHS Team

Prompt, personal service is a hallmark of the IHS commitment to its members. Use this page for direct access to the individual best able to respond to your questions and issues.

Mary Buday, MA Certification Manager 734.522.2900 ext. 2 - mbuday@nbc-his.com Manages various aspects of the NBC-HIS certification program.
Kelsey Burch Professional Development Specialist 734.522.7200 ext. 2 (then press 2) - kburch@ihsinfo.org Supports day-to-day activities of the professional development department including the Distance Learning for Professionals in Hearing Health Sciences course and the International Licensing Examination.
Cheryl Castile, MBA Bookkeeper 734.522.7200 ext. 9 (then press 2) - ccastile@ihsinfo.org Performs accounting and related organization business functions.
Sandra Den Boer Editor 734.522.7200 ext. 8 - sdenboer@ihsinfo.org Edits and writes for the Society’s member communications including the quarterly magazine, The Hearing Professional, bi-monthly e-newsletter, SoundBoard, and Annual Report.
Tara Douglass Director of Business Development 734.522.7200 ext. 6 - tdouglass@ihsinfo.org Works directly with industry leaders on strategic projects.
Jackie Getz Professional Development Administrator 734.522.7200 ext. 2 (then press 1) - jgetz@ihsinfo.org Processes AudiologyOnline CE credits, THP and webinar quizzes, and Continuing Education Transcripts. Fulfills orders for the Distance Learning for Professionals in Hearing Health Sciences course.
Cheryl Goldsby Advocacy and Chapter Affairs Manager 734.522.7200 ext. 4 - cgoldsby@ihsinfo.org Supports Government Affairs and Chapter Affairs programs. Managers day-to-day activities and provides customer service to the IHS chapter network. Assists with IHS advocacy activities, including federal and payer initiatives.
Emily Hooks Membership Manager 734.522.7200 ext. 3 - ehooks@ihsinfo.org Manages the Society's membership programs and functions, including onboarding and affinity programs.
Kathleen Mennillo, MBA Executive Director 734.522.7200 ext. 9 - kmennillo@ihsinfo.org Manages IHS operations and staff. Works directly with the IHS Board of Governors and allied association executives.
Alissa Parady Director of Government and Chapter Affairs 571.212.8596 - aparady@ihsinfo.org Directs government affairs and advocacy agenda, and leads IHS' federal advocacy, payer advocacy, and fundraising efforts.
Nannette Ret Executive Assistant 734.522.7200 ext. 9 (then press 1) - nret@ihsinfo.org Provides executive support on key projects.
Sierra Sharpe, MBA Manager of Professional Development 734.522.7200 ext. 2 (then press 4) - ssharpe@ihsinfo.org Manages professional development initiatives for the Society. Leads the Tinnitus Care Provider Certificate Program, key educational committees, and new product development.
Elizabeth Smith, MPA Membership Coordinator 734.522.7200 ext. 3 (then press 2) - esmith@ihsinfo.org Provides membership customer service, processing and administrative support. Acts as the new member concierge. Facilitates the All-Star Awards Program and is the liaison for corporate groups and their employees.
Mary Stone, MLS Certification Coordinator 734.522.2900 ext. 2 - mstone@nbc-his.com Administrative and customer service functions for the National Board for Certification in Hearing Instrument Sciences.

Fran Vincent, MM
Director of Membership and Marketing
734.522.7200 ext. 3 (then press 3) - fvincent@ihsinfo.org

Manages membership and marketing initiatives for the Society. Leads the organization's convention and product marketing efforts, email and online marketing campaigns, and manages the IHS webinar program.

Michelle Weiss, MA
Professional Development Project Manager
734.522.7200 ext. 2 (then press 3) - mweiss@ihsinfo.org

Oversees key professional development projects.