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Learn about topics important to hearing healthcare professionals from the comfort of your desktop computer or mobile device through IHS Webinars. Each presentation is 60 minutes long (unless otherwise noted) and is complimentary for anyone to attend. Most IHS Webinars are also available for CE credit, which requires that the CE applicant register for and attend the webinar, submit a completed CE exam/quiz with payment, and receive a satisfactory score.
Learn more about obtaining CE credit here
Technology moves fast in the world of hearing healthcare and machine learning is the next evolution. Join us and expert presenter James W. Martin, Jr., AuD, Director of Audiological Communication at Widex USA, to learn more about the difference between artificial intelligence and machine learning, the different types of machine learning, and real-world applications in hearing aid technology. James will also show participants how Widex USA is using this technology.
Presented: Monday, July 22, 2019 at 12:00 pm ET
Innovations in hearing healthcare are developing at a faster pace than ever. These innovations contribute to, and shape the future for, hearing healthcare professionals, the industry and your practice. Learn more about these top industry trends from two key opinion leaders from the Oticon management team: Gary Rosenblum, President, Oticon, Inc., Vice Chairman, Hearing Industries Association, and Douglas L. Beck, AuD, Executive Director of Academic Sciences, Oticon, Inc. They’ll take an in-depth look at the current issues facing you and your practice.
Presented: Thursday, June 27, 2019 at 12:00 pm ET
Customer returns are a part of doing business. This includes the hearing aid industry. But a return doesn’t have to be a negative customer experience. Join educator and hearing aid specialist David Frazier, BS for this very practical IHS webinar on hearing aid returns. Frazier will provide tips, tools, and strategies on how to turn a hearing aid return visit into a satisfied client experience. Learn what to say and what to avoid in order to transform a hearing aid return into positive hearing healthcare solution.
Presented: Thursday, May 23, 2019 at 12:00 pm ET
Technology and smart phones are more popular now than ever, and so are the applications that can be used on them. Patients can now connect their hearing aids to their mobile phone via an app and improve their overall experience. Is your practice ready for this rapidly developing technology? Learn how to prepare your patients for success and ensure that they are educated on the essentials about hearing aids and mobile devices.
Ted Nenov, President and Owner of Hearing on Call, will share his expertise on mobile devices coupled with his experience fitting hearing aids, and will take us through how to become proficient in working with the two technology driven devices. Ted will also go over some best practices from his clinic on how to prepare patients for success, as well as troubleshooting tips and tricks.
Presented: Thursday, March 28, 2019 at 12:00 pm ET
Telehealth is a current buzz-word in all realms of the patient healthcare community that isgaining traction as fast as the technology and legislation will allow. Expansion into hearing healthcare is no exception.
Join us and expert presenter Suzanne Younker, AuD, CCC-A, FAA, and Director of TeleHealth for Your Hearing Network, as we review the current status of telehealth laws and rules and how this method of service is impacting healthcare today. Specific applications of telehealth in the hearing healthcare industry will be identified and discussed in detail offering effective solutions to today’s challenges. Finally, real life clinical outcomes will be provided and a variety of equipment and service requirements will be expanded upon.
Presented: Thursday, February 28, 2019 at 12:00 pm ET
There are over 2,000 search changes a year, and over 200 ranking factors for every search link. Search engines are built to serve people; as people change, behaviors change, technology evolves, we all must incorporate these changes into our every day practices.
How are you keeping up with these changes? Is your hearing aid practice at the top of the search engine results? Do you know how to get to the top? Ranking at the top of online search results for your area can help give you a competitive edge and increase your bottom line. With new tools and technology changing overnight, keeping up is extremely important to stay ahead.
Presented: Tuesday, October 16, 2018 at 12:00 pm ET
In the last few years there has been a lot of “buzz” about hearing aids and the brain. When people come into a hearing healthcare office/clinic it is difficult to sort through all of the science on this topic in an attempt to answer their questions.
Kelly Tremblay, PhD, CCC-A, F-AAA will explain the importance of getting sound to the brain, and using it. Science will be made simple so everyone can understand the connection between hearing aids and the brain.This presentation will also touch on new resources that are available to hearing healthcare professionals and the general public.
Presented: Thursday, July 26, 2018, 12:00PM
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Your patient has received their hearing aids—now what?
Patients need help adjusting to hearing loss and making the best use of their hearing aids and assistive devices, but this process starts from the moment you meet the patient, not after they’ve received their hearing aids. Learn how to embed counseling and aural rehabilitation (AR) techniques in every appointment to show your patients how to live and function with a hearing aid and hearing loss, without limiting their independence.
Presented: Thursday, June 28, 2018, 12:00PM
**Note this is a 90 minute webinar**
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Will the advent of OTC hearing aids change your business?
The Over the Counter (OTC) Hearing Aid Act, passed in the US in 2017, is a game changer for hearing aid dispensing professionals. Or is it? Many viewpoints abound on this controversial topic. Getting all the information you can now is imperative. Learn how one manufacturer is approaching OTC, the Hearing Industries Association (HIA) position, background and current status of the OTC law, and where we go from here.
Presented: May 9, 2018, 12:00PM ET
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Are you and your staff helping or hurting sales?
The first thirty minutes of an appointment are crucial for establishing and gaining trust, which is critical for closing the sale. Hearing healthcare professionals need to utilize front office staff, especially the Patient Care Coordinator, to help gain the trust of their prospective patients and maintain the trust of their current patients. Expert presenter, Russell Armstrong, Practice Owner and Sales Consultant, will explore techniques used to establish trust and to better ask the key questions that get the answers needed to help close the sale.
Presented: June 28, 2017, 12:00PM ET
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Are you up to speed with how wireless technology is being used in hearing instruments?
In utilizing wireless technologies in hearing instruments, manufacturers have historically been challenged with the choice of prioritizing audiological performance or patient convenience. Join expert presenter, Eric Branda, AuD, Director of Product Management for Sivantos, for an in-depth look at how wireless technology is being used in modern hearing instruments.
Presented: May 24, 2017, 12:00PM ET
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Are you and your patients in the loop with this amazing technology?
Join us for an in-depth look at the technology, benefits and history of hearing loop systems and how they can be used to improve your practice and the quality of life for your patients. Expert presenter, Nick Hobbs, Owner of Active Life Hearing Loops, will explore hearing loop technology and how it can open new doors for those with hearing loss. Discover how educating your patients about telecoils (t-coils) and how they integrate with looping systems is critical for improving their acceptance and overall satisfaction with their hearing instruments and with you as a hearing healthcare provider.
Presented: April 26, 2017, 12:00PM ET
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Are you building relationships with your clients based on trust?
Join us for an in-depth look at how trust is built with clients and how hearing healthcare professionals can build long-lasting relationships with their clients based on trust. Expert presenter and President of Custom Training Concepts, CW Miller, will explore the less understood basics of trust, look at the dynamic nature of the trust cycle and reveal the ever present “Paradox of Trust.”
Presented: March 29, 2017, 12:00PM ET
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Are you building key relationships with physicians?
Join us for an in-depth look at how hearing healthcare professionals can build mutually beneficial relationships with physicians. Expert presenter, Bob Tysoe, Owner of the Hearing Healthcare Marketing Co., will present an overview on building business-to-business marketing strategies that focus on maximizing profits and improving the quality of life for patients.
Presented: March 29, 2017, 12:00PM ET
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Are you utilizing acoustic reflex testing in your practice?
Join us for an in-depth look at acoustic reflex testing common practices and how to implement them within your practice. Expert presenter, Ted Venema, PhD, will present an overview of the methodology, interpretation and clinical uses of acoustic reflex testing.
Presented: January 26, 2017, 12:00PM ET
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If you have questions regarding IHS Webinars, please email webinars@ihsinfo.org
