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Technical Support

IHS Webinars utilizes the GoToWebinar platform to deliver live webinars. If you are experiencing difficulty accessing or viewing a live IHS webinar, we strongly recommend that you view the QuickStart video below.

If you are still experiencing probelms viewing a live IHS webinar, please visit the GoToWebinar techincal support web page: https://care.citrixonline.com/gotowebinar, or call Citrix support directly at 888.259.8414.

 

 

 

Common FAQs

 

Q: How do I join an IHS Webinar from a Mac or PC?

A: Joining is easy and just takes a few seconds. Simply click the link in the invitation. You’ll proceed to your session immediately. Just remember to register first if attending a webinar or class. (The registration link is in the invitation email.)

 

Q: How can I join an IHS Webinar from a mobile device?

A: First, download the free GoToWebinar app on the App Store, Google Play or Windows store. Once installed, it’s much like joining from a computer. Simply click the link in your invitation email or open the app and enter the session ID.

 

Q: Do I need a GoToWebinar account to join an IHS Webinar:

A: No account is needed.

 

Q: What are the system requirements needed to join an IHS Webinar?

PC

Mac

iPad, iPhone, Android or Windows mobile device



If you have questions regarding IHS Webinars, please email webinars@ihsinfo.org


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