FAQ

Over-the-Counter (OTC) Hearing Aids do not require or involve a hearing evaluation or professional fitting. While they may seem convenient, they’re designed only for adults with perceived mild to moderate hearing loss—and even then, results can vary widely. Without a proper diagnosis or support, users may struggle with comfort, effectiveness, and long-term satisfaction. IHS recommends seeing a licensed hearing healthcare professional who can determine whether an OTC hearing aid would be an appropriate option or a prescription hearing aid is best.

Prescription Hearing Aids are recommended and fitted by licensed hearing healthcare professionals – Hearing Aid Specialists and some Audiologists, following a hearing evaluation to determine the appropriate next steps for hearing healthcare.  These devices can meet the needs of the vast majority of people across the spectrum of hearing ability, from mild to severe and profound losses. These devices are selected based on your actual hearing profile and lifestyle needs, and come with personalized programming, education, and follow-up care to ensure success.

To become a licensed Hearing Aid Specialist, individuals complete training designed specifically for the profession. The two paths to join the field are 1) a comprehensive apprenticeship program paired with a distance learning course, or 2) a two-year college degree in hearing aid sciences. These pathways combine hands-on experience with foundational knowledge to prepare professionals for licensure and success in hearing healthcare.  Learn more about Hearing Aid Specialists here.

Both Hearing Aid Specialists and Audiologists are licensed hearing healthcare professionals who help people with hearing loss through evaluations, counseling, and hearing aid services.

Hearing Aid Specialists: 

• • Enter the field through specialized training or apprenticeship programs.
  • Are licensed to perform hearing evaluations, fit and adjust hearing aids and assistive devices, and provide ongoing support. They may provide additional services.
  • Are often the first point of contact in community settings, recognized for accessible and cost‑effective care, as well as their highly personalized approach.

Audiologists:

• Hold advanced degrees (Doctor of Audiology or Masters).
• Provide a broader range of services and care related to auditory disorders and balance/vestibular disorders. Many, but not all, audiologists fit hearing aids.
• Commonly work in clinical, educational, or hospital settings and may collaborate with other medical professionals.

Neither is “better” overall. It simply depends on your needs.

• If you’re seeking a hearing assessment and/or hearing aid services, personalized care, and ongoing support, a Hearing Aid Specialist may be the right fit.
• If you need comprehensive diagnostic testing or care for complex hearing and balance issues, an Audiologist may be more appropriate.
• If your care requires a medical diagnosis or evaluation, or medical or surgical intervention, or you have experienced sudden hearing loss, visit an otolaryngologist (also known as an Ear, Nose, and Throat (ENT) physician). 

These providers all play important roles in hearing healthcare, and the best choice comes down to your individual situation, preferences, and type of hearing concern.  Learn more here.

IHS recommends that by the age of 21, adults should have a hearing evaluation and be scheduling regular checks. Learn when to schedule screenings, how to spot signs of hearing loss, and what to expect from a professional evaluation—guided by IHS’ trusted recommendations.

Yes, a Hearing Aid Specialist is a hearing healthcare professional who can provide screenings and guide your understanding of your hearing ability. They can also provide recommendations on solutions to help with your communication needs as hearing aids are not the only solutions available. Learn more about Hearing Aid Specialists here.