IHS Canada Virtual Conference

IHS Canada Virtual Conference

About IHS Canada



Continuing Education


Join us for the IHS Canada 
Virtual Conference!

Learn from Experts, Enhance Your Skills, Drive Business Growth

The IHS Canada Virtual Conference brings top caliber experts and superior educational content directly to you, the hearing healthcare professional!

Thursday, June 6, 2024, from 10am-5pm ET

Held live,  the IHS Canada Virtual Conference is designed with your convenience in mind. You can attend from your home or office and listen to industry insight, innovative solutions, and best practices on how to make an impact in today's marketplace.

Registration is now closed! Thank you to all who registered.

Can't attend the Live Event?

NEW FOR 2024: The IHS Canada Virtual Conference will be hosted using IHS' NEW e-Learning Portal. The event will be held live and On-Demand session recordings will be made available within the portal, giving you the convenience to watch and re-watch at your own pace. The portal also provides CE certificates instantly upon completion of the session quizzes.

Thank you to our Sponsors!

Association of Hearing Aid Practitioners of Alberta (AHAPA) is a new Association formed in 2021 for the purpose of providing support, educational opportunities, networking and negotiation for Hearing Aid Practitioners in the province of Alberta.

For more info, email info@ahapa.ca

The Hearing Instrument Practitioners Society of British Columbia (HIPSBC) as a group empowers the individual practitioner to achieve and maintain excellence in hearing care. Since 1988, HIPSBC has represented the interests of hearing instrument practitioners through professional development, advocacy, networking and communications. Because our members benefit, we work closely with the Canadian Hearing Instrument Practitioners Society of Canada (CHIPS), the International Hearing Society (IHS) and other stakeholders. We also promote and encourage public education about hearing loss, the use of hearing devices and hearing protection.

For more info, email

The purpose of the New Brunswick Hearing Aid Society is to maintain professional standards for all hearing instrument specialists working in the province of New Brunswick. We monitor our own members to ensure that they are qualified, adhere to our guidelines, follow the recommended code of ethics, and make sure they obtain required continuing education every year.

For more info, email hearing@nbnet.nb.ca

The professional society for hearing instrument specialists in Newfoundland and Labrador.

For more info, email sandra_cahill@nl.rogers.com


All times listed are in Eastern Time Zone.

10:00AM - 10:15AM

Welcome to the Conference

10:15AM - 11:45AM

Session #1: Health History, Health Conditions, and Comorbidities for the Hearing Healthcare Provider
Presented by Carrie Meyer, AuD - Read their bio!

Our patients are becoming more aware of their hearing and how it impacts their health. Research on the relationship between hearing loss and dementia, depression and falls with injury is showing up on the news and on social media. As hearing healthcare professionals, how do we use this information to educate our patients on the health implications of untreated hearing loss without causing anxiety and fear? This presentation will teach you how to take a complete patient history and use patient history and symptoms to help you create a better assessment and treatment plan. Then we will dive into the research on comorbidities and health conditions associated with hearing loss to improve your understanding of how common chronic health conditions affect hearing health and how hearing loss impacts the “big three” – dementia, depression, and falls with injury.

1.5 Continuing Education Credits

11:45AM - 12:00PM


12:00PM - 1:00PM

Session #2: Counseling During the Hearing Aid Fitting
Presented by Kaitlyn Angelozzi, MSc, RAUD, RHIP - Read their bio!

The impact of counselling has been investigated at some stages of the hearing health journey, including hearing testing, hearing aid consultation, and hearing aid follow-up. Previous research has developed visual counselling tools for hearing aid fitting; however, by better understanding the verbal aspect of counselling during hearing aid fitting, clinicians can begin to better support their clients in adopting their hearing aids. This session will present the results of a working group of experienced clinicians from across Canada, which generated a list of the key ideas to communicate during REM informational counselling. The key ideas were in turn used by the working group to create a modifiable script that clinicians can use when conducting REM informational counselling. In addition, a comparison between the clinician and client perspective on counselling during REM will be drawn. Audience members will be asked to reflect on their own counselling phrases and compare them to those generated by research participants. Throughout the course of the lecture, audience members will learn to evaluate for themselves the importance and feasibility of individual counselling phrases, and thus identify phrases that are appropriate for use in their own practice. For newer clinicians in the audience, the modifiable script is an opportunity to critically think about the material to be covered during counselling, as well as a starting point for their own counselling script.

1.0 Continuing Education Credit

1:00PM - 2:00PM

Lunch Break
Enjoy this lunch break on you own before we return for our afternoon sessions.

2:00PM - 2:15PM

Introducing the Afternoon Sessions & Drawing* for the FREE Tinnitus Care Provider Workshop registration
*All who registered before April 5th  are entered into this drawing for the FREE workshop. The winner does not need to be present and will also be notified by email.

2:15PM - 3:45PM

Session #3: Objective Hearing Aid Validation With the MSTB-3
Presented by Mary Rose Goldstein, AuD, CCC-A, F-AAA - Read their bio!

Prior research has established that approximately 20% of patients have clinically significant speech perception gaps and are underperforming with hearing aids. Although a vast majority of clinicians include unaided speech recognition in their audiological evaluation, only about 32% of hearing care professionals evaluate word recognition with hearing aids in place. Such testing provides insight into the communication difficulties the patient experiences when using amplification, informs the patient and clinician of the benefits and limitations of optimized amplification for each patient, and guides the clinician in making appropriate rehabilitative recommendations. I will discuss the MSTB3 (Minimum Speech Test Battery Version 3) and how it can be used to provide patient-centric care that incorporates aided word recognition testing along with real-ear measures and patient satisfaction questionnaires. Case studies will be presented that demonstrate how aided word testing should be included in the minimum standard of care for evidence-based validation of hearing aid fittings. I will also discuss speech perception gaps and how calculation of such is meaningful for both patient and clinician.

1.5 Continuing Education Credits

3:45PM - 4:00PM


4:00PM - 5:00PM

Session #4: There is More to Speech Recognition Than Meets the Ear: Improving Speech Perception in Noise Through Multisensory Training
Co-Presented by Nicole Jordan, AuD - Read their Bio! & Ed Auer - Read their Bio!

Speech recognition in noisy environments is typically improved by watching the talker. The magnitude of improvement is related to the perceiver’s lipreading, which is typically poor in individuals with adult-onset hearing loss. Multisensory speech training is a rehabilitative option for improving outcomes in individuals with difficulty in listening noise. We will present a foundational contemporary view of the phenomena associated with multisensory speech recognition. We will discuss recent successful approaches to speech perception training using feedback on perceptual errors in an open-set sentence recognition task. We will explore benefits of a computerized feedback system along with opportunities for future clinical applications.

1.0 Continuing Education Credit


IHS Member Pricing
General Registration includes access to full day (5 CE credits), presenter slides and handouts post-event, and On-Demand session recordings.

$75 USD
For Canadian Members
(also includes other International Members)

$125 USD

For U.S. Members

Non-Member Pricing
General Registration includes access to full day (5 CE credits), presenter slides and handouts post-event, and On-Demand session recordings.

$200 USD
For Canadian Professionals
(also includes other International Professionals)

$375 USD 

For U.S. Professionals

Not an IHS Member? Here's Your Chance to SAVE & Become a Member!
The Join & Save registration option is everything included in general registration PLUS a complimentary IHS Membership for 2024!

$150 USD
For Canadian Professionals
(also includes other International Professionals)

$350 USD 

For U.S. Professionals


How do I register for the Virtual Conference?

To register, you will need to log in using your IHS account. If you're not sure you have an account, you'll be able to click the button to search or create a new account. All IHS Members have an account, so be sure to select Forgot Username or Forgot Password to reset your login in the event you don't remember it. Email us at interact@ihsinfo.org if you have questions.

When I registered, I didn't receive information on how to access the virtual event. How do I access the event? Where do I find that?

All registrants for the event will receive the instructions for logging into the event 24 -48 hours before the live event on June 6, 2024. This will be sent to the email you have on file for your IHS account, so please make sure that is updated. It will also be coming from education@ihsinfo.org. You can add this email address to your email address book or make sure it is whitelisted on your email account to ensure it doesn't land in your spam folder. Email us at interact@ihsinfo.org if you don't receive this email by June 5, 2024.

Do I need to be an IHS member to register?

No, everyone is welcome to join the conference! IHS Members get a discount on registration. If you wish to become a member, you can select the Join & Save registration option. This is a discounted registration option that also includes a complimentary IHS Membership for 2024!

Is this event strictly for Canadian professionals?

While the content of the conference is geared toward Canadian Hearing Instrument Practitioners, all are encouraged to register and attend!

How do I receive CE credit for the Virtual Conference?

Within 24 - 48 hours before the live event, you will be granted access to the event within IHS' e-Learning Portal. You will be able to log into the event here. This is where you can watch the event and then take the an quiz for each session after. You must complete and pass each session quiz with a 70% or higher to earn all 5 CE credits. The CE certificates of completion will be available to you instantly within the Portal.

Will we receive the full amount of CE credits if we cannot attend the live event?

All sessions will be recorded and available for watching at any time after the live event. Once you watch and complete the session quiz(zes) earning 70% or higher, you will earn up to 5 CE credits. 

Continuing Education

Please remember that each province and state have different requirements and rules. Check with your local licensing agency for further information. This webpage will be updated as approvals are received.

  • Ontario: The Association of Hearing Instrument Practitioners of Ontario (AHIP) has approved the continuing education hours for all sessions of the IHS Canada Virtual Conference.