1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing/billing address, payment details, login credentials.
- Transactional Information: Purchase history, donations, membership details. This information is handled securely through a third-party processor.
- Technical Information: IP address, browser type, device identifiers, cookies, and usage data.
- Communications: Your preferences, survey responses, and interactions with our emails or forms.
You may choose to visit our sites without providing personal information, but certain features may not be available.
2. How We Use Your Information
We use your information to:
- Provide and deliver products, services, and memberships.
- Process payments and donations securely through a third-party processor.
- Personalize your experience and improve our websites.
- Respond to customer service requests.
- Conduct analytics to understand usage and improve offerings.
- Send updates, newsletters, and promotional communications (with opt-out options).
- Administer events, surveys, contests, or webinars.
- Comply with legal obligations and enforce our policies.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login details.
- Process shopping cart items.
- Analyze site traffic and usage patterns.
- Support marketing and advertising efforts.
You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Payment processors, hosting providers, analytics tools, and other vendors who support our operations.
- Legal Authorities: When required by law or to protect rights, safety, or property.
- Marketing Partners: Limited postal address information may be shared for relevant business mailings. You may opt out by contacting us.
You also have the right to request that we do not share your personal information or limit our use of your sensitive personal information. To exercise these rights, please click the appropriate link below:
Do Not Share My Personal Information
Limit the Use of My Sensitive Personal Information
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to certain processing activities.
- Request a copy of your data in a portable format.
- Opt out of the “sale” or “sharing” of personal information (as defined under CCPA/CPRA).
To exercise these rights, contact us at interact@ihsinfo.org.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the U.S. or other countries with different data protection laws.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Significant changes may also be communicated by email or site notice. Your continued interaction with our websites, services, and communications with us indicates acceptance of any changes to this Privacy Policy.
11. Privacy Policies of Other Websites
Our website contains links to external sites. Please note that Our Privacy Policy applies only to information collected through our website. If you navigate to a third-party site, we encourage you to review that site’s own privacy policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
International Hearing Society
33900 W. 8 Mile Road, Suite 101
Farmington, MI 48335, USA
Phone: 734.522.7200
Email: interact@ihsinfo.org
Website:www.ihsinfo.org
13. How to Contact the Appropriate Authority
Should you wish to report a complaint or if you feel that We have not addressed your concern in a satisfactory manner, you may contact the Federal Trade Commission (FTC).
Federal Trade Commission (FTC)
600 Pennsylvania Avenue NW
Washington, DC 20580
Phone: 1-877-FTC-HELP
Website: ftc.gov/complaint
Last Updated: December 2, 2025